Return & Refund Policy 退货&退款条规

1. For wrong item(s) shipped, please pack it with the original packaging, and we will assist you with the returning process. All shipping costs will be borne by Behold Treasures Resources.
若是发现商品不对，请按原本包装包好，我们将会为您处理退货事宜。运费皆由仰望书坊承担。

2. For damaged item(s), we will arrange a refund to you upon checking the condition of the damaged item(s).
若是发现商品有损坏，我们将会按照商品的损坏程度安排退款给您。

For the return and refund conditions (1) and (2), you must notify us via 016-972 8071 or email to [email protected] within three (3) days upon receiving the goods. Please provide a clear photo of the damaged product(s), your invoice number, name, and phone number.
根据以上两种情况，您必须在收到货的3天内，通知客服016-972 8071或发送电子邮件至 [email protected]。请务必提供清晰的照片、订单号码、姓名和电话号码。

Once it has been confirmed, you will receive your refund within 7-10 working days.
经审查无误后，您将在7-10工作天内会收到退款。